Terms and Conditions Etching House
It is recommended the buyer reads and accepts the Etching House terms and conditions before proceeding with a purchase or payment plan.
The terms and conditions link is provided to the buyer in the correspondence either for quotes or payment procedure highlighted with an *
Example *By proceeding with your purchase, you are agreeing with and accepting the Etching House terms and conditions, & art info care on this website.
Terms and conditions https://etchinghouse.com.au/terms/
Art Care Info https://etchinghouse.com.au/care-information/
The buyer proceeding with a purchase of goods from Etching House means the buyer accepts the Etching House terms and conditions. These terms and conditions may be subject to change without notice.
Change of mind policy, Please Choose items carefully, Etching House dose not operate a buyer change of mind policy.
Prices, may change without notice. In cases where prices are found on the internet associated with Etching House such prices may be out of date and therefore are not to be relied upon.
Payment Methods, Etching House accepts Direct Bank Deposit as payment. Bank transfer clearance times may vary subject to the bank and may effect estimated delivery times. $ Currency, Note – payments should be made only in Australian dollars.
Card Payment, Etching House does not accept card payments.
International payments, all International Bank Transfers go through the Australian Government Banking Clearance House, such clearance times may vary from time to time, possibly 4-14 days, this could cause delays in funds reaching Etching House in a timely manner and therefore may effect anticipated delivery times.
Shipping Delivery Etching House ships goods a) after payment has been received in full b) when any related matters such as production, framing, artist signing, custom packing have been completed.
Etching House ships domestically, internationally, tracked, registered, signature required, express where arranged. Etching House may use a) Specialized Art Courier for a door to door service. b) Australia Post registered with the option of express service c) Pack and Send. d) with DHL for International services.
Shipping International Delivery NOTE: any applicable customs clearance cost, duty, taxes, or any import matters, legal compliance, local costs, cultural matters, in the destination country are wholly the responsibility of the buyer. Etching House suggests the buyer investigates any matters fully prior to proceeding with a purchase.
Etching House relies in good faith on delivery information/times provided by nominated services, such information may vary or change without notice, Note, any delay in delivery does not constitute the right for the buyer cancelling an order.

Payment Plan, what is the payment plan Note “Lay Buy means the Etching House Payment Plan”, Terms and Conditions are as follows….
The payment plan is a simple plain English agreement between the buyer and the seller. Etching House offers its own payment plan and terms and conditions commonly referred to in name only as Lay Buy or Lay By, yet operates purely under Etching House terms and conditions. The Etching House Payment Plan is simply a service designed to assist buyers to acquire art that suits their budget or cash flow. There are no fees or hidden charges.
Once the buyer pays a deposit the term of the payment plan commences, the term is caped to a maximum period of up to 12 months to pay the balance. The buyer may nominate a preferred or expected term with in the 12 months, example 3 or 4 months, 6 months, 9 months, 12 months. During the term a buyer should make some periodic payments however small. The Buyer should keep a detailed record of payments made and email Etching House whenever making payments. Note: Etching House does not always email periodic statements of balances owing, however a up to date balance owing may be available upon request.
Items will be shipped when the full amount outstanding is paid.
Default of the payment plan: Means the buyer not completing the payment plan with in the agreed terms and conditions of the plan. In the event of a buyer default taking place the deposit paid usually capped to 20% of the total sell price will be non-refundable, such deposit becomes a re-stocking fee. Where the buyer has made payments in excess of the deposit, Etching House may refund such amounts paid. Note, where items have been custom made to order, or goods especially ordered in by Etching House for the buyer, or have been framed, or custom materials ordered in for framing, Etching House a) reserves the option to on sell or liquidate the ordered in goods before considering any form of applicable refund amounts in excess of the deposit paid. b) any liquidation or on selling costs or losses incurred by Etching House will be deducted from payments received from the buyer above the non-refundable deposit made.
Before commencing a Payment Plan -The Buyer should consider carefully their personal financial position or if required seek professional advice re the suitability of entering into the Etching House Payment Plan. Etching House reserves the right to at its discretion accept or reject any Buyer wishing to commence a Payment Plan.
Correspondence, Etching House uses emails or phone calls, email communications entering a destination inbox may end up in the spam folder so it is recommended that spam folders be checked.
Written postal communication is to Etching House PO Box N50 Campbelltown North NSW 2560 Australia.
SMS communication Please Note SMS communications should not be fully relied upon, the preference is email or phone call.
Edition numbers for limited edition works, Limited edition numbers displayed on artworks in the Etching House web site page may not always be the edition numbers available or supplied to the customer. ie: if 20/20 is shown on the web site sample, it may have been sold or no longer available, a different number out of the edition of 20 may be supplied.
Descriptions may vary, sometimes artists may change descriptions part way through the edition. While not common it does happen. Example: a title like War Games may revert to just Games part way through the edition, this is the artist choice.
Sizes described for artworks may vary slightly as they are approximate only, in case it may be the actual image size or sheet size, it best to clarify before purchase to be certain.
Refunds Returns, Please choose items carefully, again Etching House dose not operate a change of mind policy, see references to Damaged or Lost items, Default payment plan, Warranty of items.
Warranty New items, Warranty New items, will be limited to only that offered by the Artist, Printer, Carrier, Framer, manufacturer of materials. Etching House itself does not offer any warranty for goods or services purchased. Pre Loved (Owned) items are sold strictly in as is condition, such items have no warranty. It is the responsibility of the buyer to satisfy themselves before purchasing as to the condition or suitability of items, this may be by the means of, Photos, physical inspection. Please note that whilst Etching House endeavors to mention any imperfection the absence of this information in the web site or any communication does not automatically imply that any item is free from defect.
Receiving items and unpacking, or handling of your artwork, It is highly recommended the buyer – customer does not unpack or handle unframed artwork themselves,

see https://etchinghouse.com.au/care-information/ art unframed is very fragile and can be damaged easily if mishandled, the unpacking and handling should be left to your professional archival framer who should at all times use white cotton gloves while handling the artwork, oil from skin can result in damage or create stains over time. Rolled prints – artwork should be unpacked very carefully and should be allowed to relax over a period of 24 to 48 hours before being flattened and handled. The artwork should not be flattened instantly or re rolled in the opposite direction, mishandling of any kind will cause cracking, creasing or irreparable damage, artwork is very fragile when unframed. Your professional framer should know of these archival protocols and practices. Framed works being hung is the wholly the responsibility of the buyer.
Quality Control, Note:  items supplied by Etching House have been checked carefully before, either at the point of creation by the artist or nominated or estate printer, framer, again at the point of signing by the artist, then checked before packing and often photographed before being packed for shipping, only suitable packing materials and shipping methods are used.
Artworks can vary in looks dependent on the screens or devices or websites used, in addition communication pathways, ie: sending images via email, SMS, and using smart phones can vary the expected outcomes as seen on a web site, these communication pathways can mislead the viewer into seeing slightly different colours or details.
Consignment stock, Etching House does not carry insurance for consignment stock, all care will be taken but Etching House is not responsible for loss or damage.
Care of purchased items in the following link on this site https://etchinghouse.com.au/care-information/ is a suggestion only, 
Framing In the event of Etching House arranging framing on behalf of the Buyer, Etching House is not responsible for any framing issues or claims arising from any framing service or product. Any claims are limited to what is only provided by the relative Framing service.
Questions, Feel free to ask any questions by contacting Etching House, go to our contact page http://etchinghouse.com.au/contact-us/ or phone 0413007054 SMS messages should not be fully relied upon.
Insurance, in the event of a claim being lodged due to loss or damage, Etching House has the right to A) to replace the item, B) provide a refund C) any insurance claims will be limited to that covered or accepted by the insurance cover purchased.
Damaged or Lost items, It is important that the receiver check packed items before signing or accepting delivery for goods showing any possible external signs of damage, Such damage should be noted with the delivery service at point of delivery and supported with photograph, notify Etching House immediately. Should the damage appear concerning or sever the recipient has the right to not accept delivery, this will enable the items to be returned to the sender.
Privacy Policy: Etching House does not knowingly share buyers information with or to any other persons or organizations. Etching House takes all care but accepts no responsibility should any misuse of the buyers personal information occur by – hacking, scamming, Ai, or other internet means. Etching House relies upon the safe guards provided by reputable operating systems be it Apple or Microsoft as well as additional security protection from reputable software specialists.
NOTE: Etching House may forward only the buyers contact and delivery details to a shipper for shipping purposes, or a framer for the purpose of arranging framing and or delivery. Etching House is not responsible for any matters that may arise.
Conditions and Terms General, by using the Etching House web site, you agree to be bound by these terms of use and also to the provisions of our Copyright Statement. We reserve the right at any time to change or add to this web site, including the terms of use. If any provision of these terms is found to be invalid or unenforceable by a court of law, such invalidity or unenforceability will not affect the remainder of the terms of use which will continue in full force and effect.
Copyright notice and Artists’ copyright protection This web site is the copyright property of Etching House and all works featured are also protected by copyright law. All images are protected by international copyright laws and are the property of the artist. You may download, display or print and reproduce this material in unaltered form only (retaining this notice) for your personal, non-commercial use. Apart from any use as permitted under the Copyright Act, 1968, you may not, in any form or by any means: (a) Adapt, reproduce, store, distribute, transmit, print, display, perform, publish or create derivative works from any part of this web site; or (b) Commercialize any information, products or services obtained from any part of this web site, without the written permission of Etching House or the respective artist.
Trade marks This web site contains trademarks of Etching House. No license, interest or right to or in any such trademarks of Etching House is granted to or conferred upon you. Any reproduction or use of any of the content on this site, without the express written consent of Etching House or unless expressly authorized by law, is prohibited. If you use any of Etching House’s trademarks to refer to our activities, products or services, you must include a statement attributing those trademarks to us. You must not use any of our trademarks: (a) In or as the whole or part of your own trademarks; (b) In connection with activities, products or services which are not ours; (c) In a manner which may be confusing, misleading or deceptive; or (d) In a manner that disparages us or our information, products or services.
Linked web sites This web site may contain links to other web sites. Those links are provided for convenience only and may not remain current or be maintained. Links to those web sites should not be construed as any endorsement, approval, recommendation or preference by us of the owners or operators of those web sites, or for any information, products or services referred to on those other web sites. Any party seeking to link to this site either directly or from within a frame set must first seek consent from Etching House.
Disclaimer – 19-09-07 Etching House to be read in conjunction with other items in this segment Etching House has undertaken all reasonable measures to ensure that the information on its web site is accurate and specifically disclaims any liability, loss or risk, personal or otherwise, which is incurred as a consequence, directly or indirectly of the use and application of any of the contents.
Prices, availability of items, general terms and conditions may vary without notice. Pages retrieved using this Search Engine might retrieve out of date material. Whilst we endeavour to update the information on the Etching House web site, we cannot guarantee that retrieved information will not be outdated and/or out of context.
Etching House accepts no responsibility for the accuracy or completeness of any material contained herein and recommends that users exercise their own skill and care with respect to its use. Links to other websites are inserted for convenience and do not constitute endorsement of material at those sites, or any associated organization, product or service. The material on this site may include views or recommendations of third parties, which do not necessarily reflect the views of Etching House, or indicate its commitment to a particular course of action. The listing of a person or organization in any part of this website in no way implies any form of endorsement by the Etching House of the products or services provided by that person or organization. Any information given or offered by staff should be seen as information only. Inquirers should not alter their circumstances or act upon expectations arising from such information.
Contact details If you have any further questions regarding the Etching House web site or the services offered by Etching House please contact Etching House direct on 0413 007 054.
APPLICABLE LAWS
These terms and conditions are governed by, and you agree to submit to, the laws applicable in the State of New South Wales, Australia.