Terms and Conditions Etching House.

By proceeding with a purchase you here by accept the Etching House terms and conditions within this web site.

Choose items carefully as Etching House dose not operate a change of mind policy.

Etching House ships tracked signature required and in many cases insured.

Payment Methods, Etching House accepts Bank Deposit, Master Card or Visa Card, please note, a card surcharge fee on cards may apply, Card information should not be provided via Email or SMS.
Payment means, cleared funds received by Etching House, see additional notes under  *Payment using Credit Cards.
International payment, is by direct bank transfer or unless otherwise arranged.
Receipt for Payments, are available by email.
Lay Buy, means “Etching House Payment Plan” Etching House offers its own payment plan commonly referred to at times as Lay Buy, a 20% deposit is required, the buyer nominates a suitable term to pay the balance, such term will be limited to 12 months. there are no finance fees, it’s a service designed to help buyers acquire art without straining their budgets. During the term a buyer should make periodic payments however small, items will be delivered when full amount outstanding is received. Choose items carefully as Etching House dose not operate a change of mind policy. Default of the payment plan: Not completing the payment plan with in the agreed term. Penalty for defaulting on the payment plan means the deposit plus GST will be non-refundable and becomes a restocking fee, Etching House may also reserve the right to on sell the item or items first before refunding payments made above the deposit amount to date, the on selling process will be conducted in a reasonable and timely manner. During the term should an item become damaged or lost or becomes no longer available Etching House will if possible replace the item or refund all payments received to date. By Paying the deposit the buyer accepts the terms and conditions of this Etching House Payment Plan. This payment plan is an agreement between the buyer and Seller Etching House.
Correspondence, is by email to  rolf@etchinghouse.com.au or in writing to Etching House PO Box 408 Camden 2570, please note, SMS services should not be relied on..
Refunds Returns, Please choose items carefully, Etching House dose not operate a change of mind policy. Also see Warranty and Delivery clause in this Terms and Conditions segment.
Delivery, will commence once cleared funds have been received, or when any outstanding items example, framing, printing, artist signing have been completed. Etching House ships tracked signature required and many cases insured.

Receiving, unpacking or handling of your artwork, Do not unpack or handle unframed artwork yourself once received, art unframed is very fragile and can be damaged easily if mishandled, the unpacking and handling should be left to your professional archival framer who should at all times use white cotton gloves while touching the artwork. Rolled prints or paintings should be unpacked very carefully and should be allowed to relax over a period of 24 to 48 hours before being flattened and handled.  The artwork should not be flattened instantly or re rolled in the opposite direction, mishandling of any kind will cause cracking, creasing or irreparable damage, artwork is very fragile when unframed.
Note: Every piece of artwork supplied from Etching House has been checked carefully at the point of creation, at the point of signing by the artist, and checked and photographed before being packed for shipping, only the best packing materials and shipping methods are used for shipping art work domestically and around the world. For international shipments Etching House has a custom made export pack.
Delivery times,  (a) Etching House relies on delivery information provided and may vary to times first indicated, delayed delivery does not constitute cancelling an order or requesting a refund. (b) Items shipped will be tracked, insurance is (optional), signature required.(c) Etching House is not responsible for delivery delays caused by circumstances out of its control.
International Delivery , Customs, tax, import matters, delays, local costs in the destination country are wholly the responsibility of the buyer. Etching House suggest the buyer – customer investigates matters prior to placing an order.
Insurance , Insurance will be purchased at the request of the buyer or at the discretion of Etching House at the time of shipping, in the event of a claim is lodged due to loss or damage, Etching House has the right to replace the item, or provide a refund. Claims will be limited to that only covered by the insurance cover purchased. In the event of the goods being damaged Etching House must be notified within 24 hours.
Exchange, The exchange of items will be at the discretion of Etching House.
Warranty New items Warranty will be limited to only that offered by the creator, manufacturer, designer, supplier of materials or services against faulty workmanship and materials. It is recommended that buyers incorporate the new purchase in a contents and accidental damage insurance policy. Etching House offers no warranty or guarantees.
Warranty Preowned Items – items for resale are sold in as is condition with no warranty.
*Payment using credit cards Please Note, 1) Visa or MasterCard Credit cards have a card fee currently at 2%, this may change from time to time without notice.
Privacy Policy: PLAIN ENGLISH… Etching House does not keep any credit card information once a payment has been processed, nor knowingly share any buyers information with any other persons or organizations. Etching House takes all care but accepts no responsibility should any misuse occur of the buyers card or personal information. Note: the internet has many tracking exposure, Etching House relies on a basic and recognized internet security and antivirus software only.
Consignment stock – Etching House carries no insurance for consignment stock, all care will be taken but Etching House is not responsible for loss or damage.
Handling Unpacking of Goods – See  Art Care info in this web site, the link is in the menu at the top of this page or copy and paste http://etchinghouse.com.au/care-information/ It is important that the handling or unpacking of items be left to a professional such as a qualified archival framer. Only white cotton gloves should be used at all times. Etching House checks all items thoroughly prior to shipping.
Care of purchased items – Please see care and info section on this Etching House web site copy and paste this link http://etchinghouse.com.au/contact-us/ or go to the menu bar at the top of any page and click on care and info. Artwork or any decorative material should not be exposed to excessive levels of light natural or artificial, nor should it be placed in a cold damp, hot, or high humidity area. Feel free to ask any questions by contacting Etching House – go to our contact page http://etchinghouse.com.au/contact-us/
Conditions and Terms General, by using the Etching House web site, you agree to be bound by these terms of use and also to the provisions of our Copyright Statement. We reserve the right at any time to change or add to this web site, including the terms of use. If any provision of these terms is found to be invalid or unenforceable by a court of law, such invalidity or unenforceability will not affect the remainder of the terms of use which will continue in full force and effect.
Copyright notice and Artists’ copyright protection This web site is the copyright property of Etching House and all works featured are also protected by copyright law. All images are protected by international copyright laws and are the property of the artist. You may download, display or print and reproduce this material in unaltered form only (retaining this notice) for your personal, non-commercial use. Apart from any use as permitted under the Copyright Act, 1968, you may not, in any form or by any means: (a) Adapt, reproduce, store, distribute, transmit, print, display, perform, publish or create derivative works from any part of this web site; or (b) Commercialize any information, products or services obtained from any part of this web site, without the written permission of Etching House or the respective artist.
Trade marks This web site contains trademarks of Etching House. No license, interest or right to or in any such trademarks of Etching House is granted to or conferred upon you. Any reproduction or use of any of the content on this site, without the express written consent of Etching House or unless expressly authorized by law, is prohibited. If you use any of Etching House’s trademarks to refer to our activities, products or services, you must include a statement attributing those trademarks to us. You must not use any of our trademarks: (a) In or as the whole or part of your own trademarks; (b) In connection with activities, products or services which are not ours; (c) In a manner which may be confusing, misleading or deceptive; or (d) In a manner that disparages us or our information, products or services.
Linked web sites This web site may contain links to other web sites. Those links are provided for convenience only and may not remain current or be maintained. Links to those web sites should not be construed as any endorsement, approval, recommendation or preference by us of the owners or operators of those web sites, or for any information, products or services referred to on those other web sites. Any party seeking to link to this site either directly or from within a frameset must first seek consent from Etching House.
Disclaimer – 19-09-07 Etching House to be read in conjunction with other items in this segment Etching House has undertaken all reasonable measures to ensure that the information on its web site is accurate and specifically disclaims any liability, loss or risk, personal or otherwise, which is incurred as a consequence, directly or indirectly of the use and application of any of the contents.
Prices, availability of items, general terms and conditions may vary without notice. Pages retrieved using this Search Engine might retrieve out of date material. Whilst we endeavor to update the information on the Etching House web site, we can not guarantee that retrieved information will not be outdated and/or out of context.
Etching House accepts no responsibility for the accuracy or completeness of any material contained herein and recommends that users exercise their own skill and care with respect to its use. Links to other websites are inserted for convenience and do not constitute endorsement of material at those sites, or any associated organization, product or service. The material on this site may include views or recommendations of third parties, which do not necessarily reflect the views of Etching House, or indicate its commitment to a particular course of action. The listing of a person or organization in any part of this website in no way implies any form of endorsement by the Etching House of the products or services provided by that person or organization. Any information given or offered by staff should be seen as information only. Inquirers should not alter their circumstances or act upon expectations arising from such information.
Contact details If you have any further questions regarding the Etching House web site or the services offered by Etching House please contact Etching House direct on 0413 007 054.
These terms and conditions are governed by, and you agree to submit to, the laws applicable in the State of New South Wales, Australia.