Terms and Conditions Etching House.
By proceeding with a purchase you here by accept the Etching House terms and conditions within this web site.
Choose items carefully, as Etching House dose not operate a change of mind policy.
Shipping, Etching House ships tracked, signature required, and upon request provides insurance.
Payment Methods, Etching House accepts Direct Bank Deposit, Master Card or Visa Card, please note, a surcharge fee on cards may apply, Card information should NOT be provided via Email or SMS.
Payment means, cleared funds received by Etching House, see additional notes under *Payment using Credit Cards.
International payment, is by direct bank transfer or unless otherwise arranged.
Receipt for Payments, are available by email.

Lay Buy – Payment Plan, Terms and Conditions are as follows….
Choose items carefully, Etching House dose not operate a change of mind policy.
What is the Payment Plan, The payment plan is an individual agreement between the Buyer and Seller. Etching House offers its own payment plan that may also commonly be referred to as Lay Buy. The Etching House Payment Plan is simply a service designed to help buyers acquire art that suits their budget. There are no fees or hidden charges.

By the buyer paying a 20% deposit the buyer accepts the terms and conditions of this Etching House Payment Plan and commences the term. The buyer should nominate a suitable term to pay the balance, such term will be limited to 12 months.
During the term a buyer should make some periodic payments however small.
Items will be delivered when the full amount outstanding is paid.

Default of the payment plan: Means the buyer not completing the payment plan with in the agreed term and conditions of the plan, defaulting on the payment plan means the deposit paid will be non-refundable and becomes a restocking fee.
In the event of default of a plan where the buyer has made payments in excess of the deposit, Etching House may refund those payments or reserve the right to on sell first the item/items in a reasonable and timely manner.
During the term should an item on any plan become damaged or lost, Etching House will if possible replace the item, offer an alternative item, or refund all payments received to date including the deposit.

The Buyer should before commencing the payment plan consider carefully their personal financial capacity, obligations, and therefore the suitability of entering into the Etching House Payment Plan. Etching House reserves the right to at its discretion accept or reject any Buyer wishing to commence a Payment Plan.

Correspondence, is by email to rolf@etchinghouse.com.au or in writing to Etching House PO Box 408 Camden 2570, please note, SMS services should not be relied upon.
Refunds Returns, Please choose items carefully, Etching House dose not operate a change of mind policy. Also see Warranty and Delivery clause in this Terms and Conditions segment.
Delivery, will commence once cleared funds have been received and or when any outstanding items, example, framing, printing, artist signing have been completed. Etching House ships tracked signature required and many cases insured.
Receiving items and unpacking, or handling of your artwork, Do not unpack or handle unframed artwork yourself once received, art unframed is very fragile and can be damaged easily if mishandled, the unpacking and handling should be left to your professional archival framer who should at all times use white cotton gloves while touching the artwork. Rolled prints or paintings should be unpacked very carefully and should be allowed to relax over a period of 24 to 48 hours before being flattened and handled. The artwork should not be flattened instantly or re rolled in the opposite direction, mishandling of any kind will cause cracking, creasing or irreparable damage, artwork is very fragile when unframed.
Quality Control, Note: Every piece of artwork supplied from Etching House has been checked carefully at the point of creation, at the point of signing by the artist, and checked and photographed before being packed for shipping, only the best packing materials and shipping methods are used for shipping art work domestically and around the world. For international shipments Etching House has a custom made export pack.
Delivery times, (a) Etching House relies on delivery information provided and may vary to times first indicated, delayed delivery does not constitute cancelling an order or requesting a refund. (b) Items shipped will be tracked, insurance is (optional), signature required.(c) Etching House is not responsible for delivery delays caused by circumstances out of its control.
International Delivery, Customs cost, tax, import matters, delays, local costs in the destination country are wholly the responsibility of the buyer. Etching House suggest the buyer – customer investigates matters prior to placing an order.
Insurance, Insurance will be purchased at the request of the buyer or at the discretion of Etching House at the time of shipping, in the event of a claim is lodged due to loss or damage, Etching House has the right to a) replace the item, b) provide a refund. Claims will be limited to that only covered and accepted by the insurance cover purchased. In the event of the goods being damaged Etching House must be notified within 24 hours.
Warranty New items – Warranty will be limited to only that offered by the Artist, Printer, Carrier, Framer, manufacturer of materials.
Warranty Preowned Items – items for resale are sold in as is condition with no warranty.

*Payment using credit cards Please Note, 1) Visa or MasterCard Credit cards have a card fee currently at up to 2%, this may change from time to time without notice. Card payments processed may take 2 to 3 working days to clear.
Privacy Policy: PLAIN ENGLISH… Etching House does not keep any credit card information once a payment has been processed, nor knowingly share any buyers information with any other persons or organizations. Etching House takes all care but accepts no responsibility should any misuse occur of the buyers card or personal information. Note: the internet has many forms of tracking exposure, Etching House relies on recognized internet security and antivirus software only.
Consignment stock – Etching House carries no insurance for consignment stock, all care will be taken but Etching House is not responsible for loss or damage.
Handling Unpacking of Goods – See Art Care info in this web site, the link is in the menu at the top of any page or copy and paste http://etchinghouse.com.au/care-information/ Etching House checks all items thoroughly prior to shipping.
Care of purchased items – Please see care and info section on this Etching House web site, copy and paste this link http://etchinghouse.com.au/care-information/ or go to the menu bar at the top of any page and click on care and info.
Questions, Feel free to ask any questions by contacting Etching House – go to our contact page http://etchinghouse.com.au/contact-us/ or phone 0413007054.

Conditions and Terms General, by using the Etching House web site, you agree to be bound by these terms of use and also to the provisions of our Copyright Statement. We reserve the right at any time to change or add to this web site, including the terms of use. If any provision of these terms is found to be invalid or unenforceable by a court of law, such invalidity or unenforceability will not affect the remainder of the terms of use which will continue in full force and effect.
Copyright notice and Artists’ copyright protection This web site is the copyright property of Etching House and all works featured are also protected by copyright law. All images are protected by international copyright laws and are the property of the artist. You may download, display or print and reproduce this material in unaltered form only (retaining this notice) for your personal, non-commercial use. Apart from any use as permitted under the Copyright Act, 1968, you may not, in any form or by any means: (a) Adapt, reproduce, store, distribute, transmit, print, display, perform, publish or create derivative works from any part of this web site; or (b) Commercialize any information, products or services obtained from any part of this web site, without the written permission of Etching House or the respective artist.
Trade marks This web site contains trademarks of Etching House. No license, interest or right to or in any such trademarks of Etching House is granted to or conferred upon you. Any reproduction or use of any of the content on this site, without the express written consent of Etching House or unless expressly authorized by law, is prohibited. If you use any of Etching House’s trademarks to refer to our activities, products or services, you must include a statement attributing those trademarks to us. You must not use any of our trademarks: (a) In or as the whole or part of your own trademarks; (b) In connection with activities, products or services which are not ours; (c) In a manner which may be confusing, misleading or deceptive; or (d) In a manner that disparages us or our information, products or services.
Linked web sites This web site may contain links to other web sites. Those links are provided for convenience only and may not remain current or be maintained. Links to those web sites should not be construed as any endorsement, approval, recommendation or preference by us of the owners or operators of those web sites, or for any information, products or services referred to on those other web sites. Any party seeking to link to this site either directly or from within a frame set must first seek consent from Etching House.
Disclaimer – 19-09-07 Etching House to be read in conjunction with other items in this segment Etching House has undertaken all reasonable measures to ensure that the information on its web site is accurate and specifically disclaims any liability, loss or risk, personal or otherwise, which is incurred as a consequence, directly or indirectly of the use and application of any of the contents.
Prices, availability of items, general terms and conditions may vary without notice. Pages retrieved using this Search Engine might retrieve out of date material. Whilst we endeavor to update the information on the Etching House web site, we cannot guarantee that retrieved information will not be outdated and/or out of context.
Etching House accepts no responsibility for the accuracy or completeness of any material contained herein and recommends that users exercise their own skill and care with respect to its use. Links to other websites are inserted for convenience and do not constitute endorsement of material at those sites, or any associated organization, product or service. The material on this site may include views or recommendations of third parties, which do not necessarily reflect the views of Etching House, or indicate its commitment to a particular course of action. The listing of a person or organization in any part of this website in no way implies any form of endorsement by the Etching House of the products or services provided by that person or organization. Any information given or offered by staff should be seen as information only. Inquirers should not alter their circumstances or act upon expectations arising from such information.
Contact details If you have any further questions regarding the Etching House web site or the services offered by Etching House please contact Etching House direct on 0413 007 054.
These terms and conditions are governed by, and you agree to submit to, the laws applicable in the State of New South Wales, Australia.